Customer Service Representatives Salary in the United States
Median annual wage: $44,770 · Median hourly: $21.53 · Employment: 2,595,750
Annual Salary Percentiles
| Percentile | Annual | Hourly |
|---|---|---|
| 10th | $31,750 | $15.27 |
| 25th | $36,870 | $17.72 |
| Median | $44,770 | $21.53 |
| 75th | $51,780 | $24.89 |
| 90th | $63,590 | $30.57 |
Quick Facts
- Occupational code: 43-4051
- Total U.S. employment: 2,595,750
- Jobs per 1,000: —
- Hourly salary breakdown
- All-state comparison
What the data says
The mean wage of $46,590 sits 4.1% above the median — the typical worker earns close to the median, while a smaller group of higher earners pulls the average up.
The median wage in this area is 0.0% below the national median — a difference of about $0 per year for a typical worker.
Customer Service Representatives Salary by State
The table below ranks every state by median annual wage. Click a state for detailed local data.
| State | Median Annual | Median Hourly | vs National | Employment |
|---|---|---|---|---|
| Alabama | $38,400 | $18.46 | -14.2% | 33,290 |
| Alaska | $45,150 | $21.71 | +0.8% | 2,410 |
| Arizona | $45,690 | $21.97 | +2.1% | 87,020 |
| Arkansas | $37,840 | $18.19 | -15.5% | 20,680 |
| California | $49,560 | $23.83 | +10.7% | 176,850 |
| Colorado | $47,540 | $22.86 | +6.2% | 38,770 |
| Connecticut | $48,090 | $23.12 | +7.4% | 24,490 |
| Delaware | $48,190 | $23.17 | +7.6% | 7,470 |
| District of Columbia | $48,250 | $23.20 | +7.8% | 7,550 |
| Florida | $40,440 | $19.44 | -9.7% | 228,000 |
| Georgia | $39,630 | $19.06 | -11.5% | 97,850 |
| Hawaii | $45,650 | $21.95 | +2.0% | 8,010 |
| Idaho | $43,200 | $20.77 | -3.5% | 18,770 |
| Illinois | $46,130 | $22.18 | +3.0% | 100,970 |
| Indiana | $43,140 | $20.74 | -3.6% | 44,630 |
| Iowa | $46,090 | $22.16 | +2.9% | 30,100 |
| Kansas | $40,320 | $19.39 | -9.9% | 29,200 |
| Kentucky | $38,700 | $18.61 | -13.6% | 38,630 |
| Louisiana | $37,330 | $17.95 | -16.6% | 25,780 |
| Maine | $47,160 | $22.67 | +5.3% | 7,560 |
| Maryland | $42,830 | $20.59 | -4.3% | 37,740 |
| Massachusetts | $49,120 | $23.61 | +9.7% | 49,990 |
| Michigan | $43,950 | $21.13 | -1.8% | 71,310 |
| Minnesota | $48,800 | $23.46 | +9.0% | 53,340 |
| Mississippi | $36,380 | $17.49 | -18.7% | 20,860 |
| Missouri | $44,190 | $21.24 | -1.3% | 50,530 |
| Montana | $45,290 | $21.77 | +1.2% | 4,910 |
| Nebraska | $43,940 | $21.13 | -1.9% | 15,340 |
| Nevada | $40,560 | $19.50 | -9.4% | 32,110 |
| New Hampshire | $47,300 | $22.74 | +5.7% | 12,750 |
| New Jersey | $47,740 | $22.95 | +6.6% | 59,690 |
| New Mexico | $39,030 | $18.77 | -12.8% | 16,950 |
| New York | $48,000 | $23.08 | +7.2% | 141,090 |
| North Carolina | $40,240 | $19.35 | -10.1% | 89,510 |
| North Dakota | $44,670 | $21.48 | -0.2% | 5,750 |
| Ohio | $45,610 | $21.93 | +1.9% | 85,930 |
| Oklahoma | $38,650 | $18.58 | -13.7% | 34,460 |
| Oregon | $47,450 | $22.81 | +6.0% | 19,440 |
| Pennsylvania | $44,630 | $21.46 | -0.3% | 94,340 |
| Rhode Island | $47,550 | $22.86 | +6.2% | 7,890 |
| South Carolina | $38,860 | $18.69 | -13.2% | 51,000 |
| South Dakota | $40,650 | $19.54 | -9.2% | 6,120 |
| Tennessee | $42,830 | $20.59 | -4.3% | 59,730 |
| Texas | $40,420 | $19.44 | -9.7% | 337,170 |
| Utah | $43,140 | $20.74 | -3.6% | 44,490 |
| Vermont | $47,500 | $22.84 | +6.1% | 2,870 |
| Virginia | $42,730 | $20.54 | -4.6% | 59,850 |
| Washington | $50,330 | $24.20 | +12.4% | 39,760 |
| West Virginia | $38,430 | $18.48 | -14.2% | 9,860 |
| Wisconsin | $46,970 | $22.58 | +4.9% | 50,840 |
| Wyoming | $42,340 | $20.35 | -5.4% | 2,110 |
Data source: BLS OES state file · U.S. BLS OES, May 2024 (updated April 2025)
Related Occupations
- Waiters and Waitresses — $35,230/yr
- Janitors and Cleaners, Except Maids and Housekeeping Cleaners — $36,840/yr
- Heavy and Tractor-Trailer Truck Drivers — $58,640/yr
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — $47,540/yr
- Software Developers — $135,980/yr
- Maintenance and Repair Workers, General — $49,590/yr
Frequently Asked Questions
What is the average salary for customer service representatives?
The median annual wage for customer service representatives is $44,770 ($21.53 per hour), according to the BLS OES survey for May 2024.
Which state pays customer service representatives the most?
Wages vary by state. Use the state table above to compare median annual pay across all 50 states and Washington, D.C.
How many customer service representatives are employed in the U.S.?
There are approximately 2,595,750 customer service representatives employed nationally, per BLS OES.
How much do customer service representatives make per hour?
The median hourly wage is $21.53. See the hourly salary page for the full percentile breakdown.