Customer Service Representatives Salary in District of Columbia

Median annual wage in District of Columbia: $48,250 +7.8% vs national

District of Columbia vs United States

District of ColumbiaUnited States
Median annual$48,250$44,770
Median hourly$23.20$21.53
Employment7,5502,595,750
Location quotient0.641.00

Data source: BLS OES state file (District of Columbia) · U.S. BLS OES, May 2024 (updated April 2025)

What this means

Pay spans a wide range: workers at the 10th percentile earn about $37,440, while those at the 90th percentile earn about $77,120 — a 2.1x gap between entry-level and top earners.

Frequently Asked Questions

What is the average customer service representatives salary in District of Columbia?

The median annual wage in District of Columbia is $48,250 ($23.20 per hour), per BLS OES May 2024 data.

How does District of Columbia compare to the national average for customer service representatives?

The District of Columbia median of $48,250 is 7.8% higher than the U.S. median of $44,770.

How many customer service representatives work in District of Columbia?

Approximately 7,550 are employed in District of Columbia, per BLS OES.