Customer Service Representatives Salary in Illinois
Median annual wage in Illinois: $46,130 +3.0% vs national
Illinois vs United States
| Illinois | United States | |
|---|---|---|
| Median annual | $46,130 | $44,770 |
| Median hourly | $22.18 | $21.53 |
| Employment | 100,970 | 2,595,750 |
| Location quotient | 0.99 | 1.00 |
Data source: BLS OES state file (Illinois) · U.S. BLS OES, May 2024 (updated April 2025)
What this means
Employment density in Illinois is 0.99x the national average — a roughly average concentration of these roles in the local economy.
With approximately 100,970 customer service representatives employed in Illinois, this is a major occupation in the labor market.
Frequently Asked Questions
What is the average customer service representatives salary in Illinois?
The median annual wage in Illinois is $46,130 ($22.18 per hour), per BLS OES May 2024 data.
How does Illinois compare to the national average for customer service representatives?
The Illinois median of $46,130 is 3.0% higher than the U.S. median of $44,770.
How many customer service representatives work in Illinois?
Approximately 100,970 are employed in Illinois, per BLS OES.