Customer Service Representatives Salary in North Carolina

Median annual wage in North Carolina: $40,240 -10.1% vs national

North Carolina vs United States

North CarolinaUnited States
Median annual$40,240$44,770
Median hourly$19.35$21.53
Employment89,5102,595,750
Location quotient1.091.00

Data source: BLS OES state file (North Carolina) · U.S. BLS OES, May 2024 (updated April 2025)

A closer look

The mean wage of $43,450 sits 8.0% above the median — the typical worker earns close to the median, while a smaller group of higher earners pulls the average up.

Employment density in North Carolina is 1.09x the national average — a above-average concentration of these roles in the local economy.

Frequently Asked Questions

What is the average customer service representatives salary in North Carolina?

The median annual wage in North Carolina is $40,240 ($19.35 per hour), per BLS OES May 2024 data.

How does North Carolina compare to the national average for customer service representatives?

The North Carolina median of $40,240 is 10.1% lower than the U.S. median of $44,770.

How many customer service representatives work in North Carolina?

Approximately 89,510 are employed in North Carolina, per BLS OES.