Customer Service Representatives Salary in North Carolina
As of May 2025, the median annual wage for customer service representatives in North Carolina was $40,240 -10.1% vs national
North Carolina vs United States
| North Carolina | United States | |
|---|---|---|
| Median annual | $40,240 | $44,770 |
| Median hourly | $19.35 | $21.53 |
| Employment | 89,510 | 2,595,750 |
| Location quotient | 1.09 | 1.00 |
Data source: BLS OES state file (North Carolina) · U.S. BLS OES survey, May 2025
A closer look
The mean wage of $43,450 sits 8.0% above the median — the typical worker earns close to the median, while a smaller group of higher earners pulls the average up.
Employment density in North Carolina is 1.09x the national average — a above-average concentration of these roles in the local economy.
Frequently Asked Questions
What is the average customer service representatives salary in North Carolina?
The median annual wage in North Carolina is $40,240 ($19.35 per hour), per BLS OES May 2025 data.
How does North Carolina compare to the national average for customer service representatives?
The North Carolina median of $40,240 is 10.1% lower than the U.S. median of $44,770.
How many customer service representatives work in North Carolina?
Approximately 89,510 are employed in North Carolina, per BLS OES.