Customer Service Representatives Hourly Pay
As of May 2025, the median hourly wage for customer service representatives in the United States was $21.53, according to the U.S. Bureau of Labor Statistics OES survey.
Hourly Wage Percentiles
| Percentile | Hourly Wage |
|---|---|
| 10th | $15.27 |
| 25th | $17.72 |
| Median | $21.53 |
| 75th | $24.89 |
| 90th | $30.57 |
Data source: BLS OES national file · U.S. BLS OES survey, May 2025
Frequently Asked Questions
How much do customer service representatives make an hour?
The median hourly wage is $21.53; the mean hourly wage is $22.40.
What is the entry-level hourly pay for customer service representatives?
Workers at the 10th percentile earn about $15.27 per hour — a common proxy for entry-level pay.
What is the top hourly pay for customer service representatives?
Workers at the 90th percentile earn about $30.57 per hour.